Thanks for your concern with the refund policy.
There are 2 options to get a refund:
1. Go here to initiate a refund: https://www.clickbank.com/orderDetail.htm?clear=true
2. Forward your invoice to refunds@clickbank.com.
Either way, your refund will be processed in 2 business days.
If you have troubles with this, you can always contact us below.